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COBS 11.1 Application

General application

01/11/2007R

This chapter applies to a firm.

  1. (1)

    [deleted]

  2. (2)

    [deleted]

23/10/2025G

Certain provisions in this chapter require firms to provide clients with information ‘in good time’. Guidance on the provision of information ‘in good time’ can be found in COBS 1.4.2G.

Application of section on personal account dealing

23/10/2025R

The section on personal account dealing applies to the designated investment business of a firm in relation to activities carried on from an establishment in the United Kingdom.

Disapplication of best execution for non-financial spreads

03/01/2018R

The section on best execution (COBS 11.2A) does not apply to a firm when:

  1. (1)

    executing orders: or

  2. (2)

    placing orders with other entities for execution: or

  3. (3)

    transmitting orders to other entities for execution;

in relation to a spread-bet which is not a financial instrument, where the firm has not made a personal recommendation in relation to that spread-bet.

Disapplication of best execution to CIS operators purchasing or selling own units

03/01/2018R

The section on best execution (COBS 11.2 or COBS 11.2B, as applicable) does not apply to a firm when, acting in the capacity of operator of a regulated collective investment scheme, it purchases or sells units in that scheme.

COBS 11.2 Best execution for AIFMs and residual CIS operators

Application

01/01/2021G

This section applies to:

  1. (1)

    a small authorised UK AIFM and a residual CIS operator in accordance with COBS 18.5.2R; and

  2. (2)

    a full-scope UK AIFM, in accordance with COBS 18.5A.3R.

03/01/2018G

In accordance with COBS 18.5.4R, this section does not apply to a small authorised UK AIFM of an unauthorised AIF or a residual CIS operator of a fund whose fund documents include a statement that best execution does not apply in relation to the fund and in which:

  1. (1)

    no investor is a retail client; or

  2. (2)

    no current investor in the fund was a retail client when it invested in the fund.

01/01/2021G

In accordance with COBS 18.5A.8R, only the following provisions of this section apply to a full-scope UK AIFM:

  1. (1)

    COBS 11.2.5G;

  2. (2)

    COBS 11.2.17G;

  3. (3)

    COBS 11.2.23AR;

  4. (4)

    COBS 11.2.24R;

  5. (5)

    COBS 11.2.25R(1) and COBS 11.2.26R, but only where an AIF itself has a governing body which can provide prior consent; and

  6. (6)

    COBS 11.2.27R, but only regarding the obligation on an AIFM to notify the AIF of any material changes to its order execution arrangements or execution policy.

03/01/2018G

A firm to which this section applies may comply with its obligations under this section by complying with the rules in COBS 11.2B (Best execution for UCITS management companies).

Modifications

03/01/2018G

In accordance with COBS 18.5.3R(1) and COBS 18.5A.5R, references in this section to customer or client are to any fund for which the firm is acting or intends to act.

03/01/2018G

In accordance with COBS 18.5.1AR and COBS 18.5.3R(2), in the case of a small authorised UK AIFM of an unauthorised AIF which is a collective investment scheme, or a residual CIS operator, when a firm is required by the rules in this section to provide information to, or obtain consent from, a fund, the firm must ensure that the information is provided to, or consent obtained from, an investor or a potential investor in the fund as the case may be.

03/01/2018G

In accordance with COBS 18.5.3R(3) and COBS 18.5A.9R, references to the service of portfolio management in this section are to be read as references to the management by a firm of financial instruments held for or within the fund.

Obligation to execute orders on terms most favourable to the client

01/01/2021R

A firm must take all reasonable steps to obtain, when executing orders, the best possible result for its clients taking into account the execution factors.

[Note: The Committee of European Securities Regulators (CESR) has issued a Question and Answer paper on best execution under the first Markets in Financial Instruments Directive (MiFID I, 2004/39/EU). This paper also incorporates the European Commission's response to CESR's questions regarding the scope of the best execution obligations under MiFID I. See ‘CESR Questions & Answers: Best Execution under MiFID’, May 2007, Ref: CESR/07-320]

Application of best execution obligation

03/01/2018G

The obligation to take all reasonable steps to obtain the best possible result for its clients (see COBS 11.2.1 R) should apply to a firm which owes contractual or agency obligations to the client.

03/01/2018G

If a firm provides a quote to a client and that quote would meet the firm's obligations to take all reasonable steps to obtain the best possible result for its clients if the firm executed that quote at the time the quote was provided, the firm will meet those same obligations if it executes its quote after the client accepts it, provided that, taking into account the changing market conditions and the time elapsed between the offer and acceptance of the quote, the quote is not manifestly out of date.

03/01/2018G

The obligation to deliver the best possible result when executing client orders applies in relation to all types of financial instruments. However, given the differences in market structures or the structure of financial instruments, it may be difficult to identify and apply a uniform standard of and procedure for best execution that would be valid and effective for all classes of instrument. Best execution obligations should therefore be applied in a manner that takes into account the different circumstances associated with the execution of orders related to particular types of financial instruments. For example, transactions involving a customised OTC financial instrument that involve a unique contractual relationship tailored to the circumstances of the client and the firm may not be comparable for best execution purposes with transactions involving shares traded on centralised execution venues.

03/01/2018G

Best execution criteria

03/01/2018R

When executing a client order, a firm must take into account the following criteria for determining the relative importance of the execution factors:

  1. (1)

    the characteristics of the client including the categorisation of the client as retail or professional;

  2. (2)

    the characteristics of the client order;

  3. (3)

    the characteristics of financial instruments that are the subject of that order; and

  4. (4)

    the characteristics of the execution venues to which that order can be directed.

  5. (5)

    [deleted] instrument constituting the fund.

Role of price

03/01/2018R

Where a firm executes an order on behalf of a retail client, the best possible result must be determined in terms of the total consideration, representing the price of the financial instrument and the costs related to execution, which must include all expenses incurred by the client which are directly related to the execution of the order, including execution venue fees, clearing and settlement fees and any other fees paid to third parties involved in the execution of the order.

03/01/2018G

For the purposes of ensuring that a firm obtains the best possible result for the client when executing a retail client order in the absence of specific client instructions, the firm should take into consideration all factors that will allow it to deliver the best possible result in terms of the total consideration, representing the price of the financial instrument and the costs related to execution. Speed, likelihood of execution and settlement, the size and nature of the order, market impact and any other implicit transaction costs may be given precedence over the immediate price and cost consideration only insofar as they are instrumental in delivering the best possible result in terms of the total consideration to the retail client.

01/04/2013G

A firm's execution policy should determine the relative importance of each of the execution factors or establish a process by which the firm will determine the relative importance of the execution factors. The relative importance that the firm gives to those execution factors must be designed to obtain the best possible result for the execution of its client orders. Ordinarily, the FCA would expect that price will merit a high relative importance in obtaining the best possible result for professional clients. However, in some circumstances for some clients, orders, financial instruments or markets, the policy may appropriately determine that other execution factors are more important than price in obtaining the best possible execution result.

Delivering best execution where there are competing execution venues

03/01/2018R

For the purposes of delivering best execution for a retail client where there is more than one competing venue to execute an order for a financial instrument, in order to assess and compare the results for the client that would be achieved by executing the order on each of the execution venues listed in the firm's order execution policy that is capable of executing that order, the firm's own commissions and costs for executing the order on each of the eligible execution venues must be taken into account in that assessment.

03/01/2018G

The obligation to deliver best execution for a retail client where there are competing execution venues is not intended to require a firm to compare the results that would be achieved for its client on the basis of its own execution policy and its own commissions and fees, with results that might be achieved for the same client by any other firm on the basis of a different execution policy or a different structure of commissions or fees. Nor is it intended to require a firm to compare the differences in its own commissions which are attributable to differences in the nature of the services that the firm provides to clients.

03/01/2018R

A firm must not structure or charge its commissions in such a way as to discriminate unfairly between execution venues.

03/01/2018G

A firm would be considered to structure or charge its commissions in a way which discriminates unfairly between execution venues if it charges a different commission or spread to clients for execution on different execution venues and that difference does not reflect actual differences in the cost to the firm of executing on those venues.

Requirement for order execution arrangements including an order execution policy

03/01/2018R

A firm must establish and implement effective arrangements for complying with the obligation to take all reasonable steps to obtain the best possible result for its clients. In particular, the firm must establish and implement an order execution policy to allow it to obtain, for its client orders, the best possible result in accordance with that obligation.

03/01/2018R

The order execution policy must include, in respect of each class of financial instruments, information on the different execution venues where the firm executes its client orders and the factors affecting the choice of execution venue. It must at least include those execution venues that enable the firm to obtain on a consistent basis the best possible result for the execution of client orders.

03/01/2018G
  1. (1)

    When establishing its execution policy, a firm should determine the relative importance of the execution factors, or at least establish the process by which it determines the relative importance of these factors, so that it can deliver the best possible result to its clients.

  2. (2)

    In order to give effect to that policy, a firm should select the execution venues that enable it to obtain on a consistent basis the best possible result for the execution of client orders.

  3. (3)

    A firm should apply its execution policy to each client order that it executes with a view to obtaining the best possible result for the client in accordance with that policy.

  4. (4)

    The obligation to take all reasonable steps to obtain the best possible result for the client should not be treated as requiring a firm to include in its execution policy all available execution venues.

03/01/2018G

The provisions of this section which provide that costs of execution include a firm's own commissions or fees charged to the client for the provision of an investment service should not apply for the purpose of determining what execution venues must be included in the firm's execution policy.

03/01/2018G

The provisions of this section as to execution policy are without prejudice to the general obligation of a firm to monitor the effectiveness of its order execution arrangements and policy and assess the execution venues in its execution policy on a regular basis.

Following specific instructions from a client

03/01/2018R
  1. (1)

    Whenever there is a specific instruction from the client, the firm must execute the order following the specific instruction.

  1. (2)

    A firm satisfies its obligation under this section to take all reasonable steps to obtain the best possible result for a client to the extent that it executes an order, or a specific aspect of an order, following specific instructions from the client relating to the order or the specific aspect of the order.

03/01/2018G

When a firm executes an order following specific instructions from the client, it should be treated as having satisfied its best execution obligations only in respect of the part or aspect of the order to which the client instructions relate. The fact that the client has given specific instructions which cover one part or aspect of the order should not be treated as releasing the firm from its best execution obligations in respect of any other parts or aspects of the client order that are not covered by such instructions.

03/01/2018G

A firm should not induce a client to instruct it to execute an order in a particular way, by expressly indicating or implicitly suggesting the content of the instruction to the client, when the firm ought reasonably to know that an instruction to that effect is likely to prevent it from obtaining the best possible result for that client. However, this should not prevent a firm inviting a client to choose between two or more specified trading venues, provided that those venues are consistent with the execution policy of the firm.

Information about the order execution policy

03/01/2018R

A firm must provide appropriate information to its clients on its order execution policy.

03/01/2018R
  1. (1)

    A firm must provide a retail client with the following details on its execution policy in good time prior to the provision of the service:

    1. (a)

      an account of the relative importance the firm assigns, in accordance with the execution criteria, to the execution factors, or the process by which the firm determines the relative importance of those factors;

    2. (b)

      a list of the execution venues on which the firm places significant reliance in meeting its obligation to take all reasonable steps to obtain on a consistent basis the best possible result for the execution of client orders;

    3. (c)

      a clear and prominent warning that any specific instructions from a client may prevent the firm from taking the steps that it has designed and implemented in its execution policy to obtain the best possible result for the execution of those orders in respect of the elements covered by those instructions.

  2. (2)

    This information must be provided in a durable medium, or by means of a website (where that does not constitute a durable medium) provided that the website conditions are satisfied.

01/01/2021R

A full-scope UK AIFM must make available appropriate information on its execution policy required under article 27(3) of the AIFMD level 2 regulation (Execution of decisions to deal on behalf of the managed AIF) and on any material changes to that policy to the investors in of each AIF it manages.

03/01/2018R

Where the order execution policy provides for the possibility that client orders may be executed outside a regulated market or an MTF, the firm must, in particular, inform its clients about this possibility.

Client consent to execution policy and execution of orders outside a regulated market or MTF

03/01/2018R
  1. (1)

    A firm must obtain the prior consent of its clients to the execution policy.

  2. (2)

    [deleted]

  3. (3)

    [deleted]

03/01/2018R

A firm must obtain the prior express consent of its clients before proceeding to execute their orders outside a regulated market or an MTF. The firm may obtain this consent either in the form of a general agreement or in respect of individual transactions.

Monitoring the effectiveness of execution arrangements and policy

03/01/2018R

A firm must monitor the effectiveness of its order execution arrangements and execution policy in order to identify and, where appropriate, correct any deficiencies. In particular, it must assess, on a regular basis, whether the execution venues included in the order execution policy provide for the best possible result for the client or whether it needs to make changes to its execution arrangements. The firm must notify clients of any material changes to their order execution arrangements or execution policy.

Review of the order execution policy

03/01/2018R
  1. (1)

    A firm must review annually its execution policy, as well as its order execution arrangements.

  2. (2)

    This review must also be carried out whenever a material change occurs that affects the firm's ability to continue to obtain the best possible result for the execution of its client orders on a consistent basis using the venues included in its execution policy.

Demonstration of execution of orders in accordance with execution policy

03/01/2018R
  1. (1)

    A firm must be able to demonstrate to its clients, at their request, that it has executed their orders in accordance with its execution policy.

  2. (2)

    [deleted]

and article 25(5) of the UCITS implementing Directive]

Duty of portfolio managers, receivers and transmitters and management companies to act in clients' best interests

03/01/2018R

A firm must, when providing the service of portfolio management, comply with the obligation to act in accordance with the best interests of its clients when placing orders with other entities for execution that result from decisions by the firm to deal in financial instruments on behalf of its client.

03/01/2018R

A firm must, when providing the service of reception and transmission of orders, comply with the obligation to act in accordance with the best interests of its clients when transmitting client orders to other entities for execution.

03/01/2018R

In order to comply with the obligation to act in accordance with the best interests of its clients when it places an order with, or transmits an order to, another entity for execution, a firm must:

  1. (1)

    take all reasonable steps to obtain the best possible result for its clients taking into account the execution factors. The relative importance of these factors must be determined by reference to the execution criteria and, for retail clients, to the requirement to determine the best possible result in terms of the total consideration (see COBS 11.2.7 R).

    A firm satisfies its obligation to act in accordance with the best interests of its clients, and is not required to take the steps mentioned above, to the extent that it follows specific instructions from its client when placing an order with, or transmitting an order to, another entity for execution;

  1. (2)

    establish and implement a policy to enable it to comply with the obligation to take all reasonable steps to obtain the best possible result for its clients. The policy must identify, in respect of each class of instruments, the entities with which the orders are placed or to which the firm transmits orders for execution. The entities identified must have execution arrangements that enable the firm to comply with its obligations under this section when it places an order with, or transmits an order to, that entity for execution;

  1. (3)

    provide appropriate information to its clients on the policy established in accordance with paragraph (2);

  1. (4)

    monitor on a regular basis the effectiveness of the policy and, in particular, the execution quality of the entities identified in that policy and, where appropriate, correct any deficiencies; and

  1. (5)

    review the policy annually. This review must also be carried out whenever a material change occurs that affects the firm's ability to continue to obtain the best possible result for its clients.

03/01/2018G

This section is not intended to require a duplication of effort as to best execution between a firm which provides the service of reception and transmission of orders or portfolio management and any firm to which that firm transmits its orders for execution.

03/01/2018R

The provisions applying to a firm which places orders with, or transmits orders to, other entities for execution (see COBS 11.2.30 R to COBS 11.2.33 G) will not apply when the firm which provides the service of portfolio management or collective portfolio management and/or service of reception and transmission of orders also executes the orders received or the decisions to deal on behalf of its client's portfolio. In those cases the requirements of this section for firms who execute orders apply (see COBS 11.2.1 R to COBS 11.2.29 R).

COBS 11.2A Best execution – MiFID provisions

23/10/2025R
  1. (1)

     

    1. (a)

       [deleted]

    2. (b)

       [deleted]

  2. (2)

     [deleted]

  3. (3)

     This chapter does not apply (but COBS 11.2B applies) to UCITS management companies when carrying on scheme management activity.

  4. (4)

     This chapter does not apply (but COBS 11.2 applies) to AIFMs when carrying on AIFM investment management functions and residual CIS operators.

  5. (5)

     Where a firm that provides the service of portfolio management or reception and transmission of orders also executes the orders received or the decision to deal on behalf of its client's portfolio:

    1. (a)

        it must comply with COBS 11.2A.8R and COBS 11.2A.25R; and

    2. (b)

        COBS 11.2A.34R does not apply.

Obligation to execute orders on terms most favourable to the client

03/01/2018R
  1. (1)

    A firm must take all sufficient steps to obtain, when executing orders, the best possible results for its clients taking into account the execution factors.

  2. (2)

    The execution factors to be taken into account are price, costs, speed, likelihood of execution and settlement, size, nature or any other consideration relevant to the execution of an order.

[Note: article 27(1) of MiFID]

Application of best execution obligation

03/01/2018G

The obligation to take all sufficient steps to obtain the best possible result for its clients (see COBS 11.2A.2) should apply where a firm owes contractual or agency obligations to the client.

[Note: recital 91 to, and article 27(1) of, MiFID]

23/10/2025G

Dealing on own account with clients by a firm should be considered as the execution of client orders, and therefore subject to the requirements under MiFID, in particular, those obligations in relation to best execution.

03/01/2018G

Dealing on own account when executing client orders includes the execution by firms of orders from different clients on a matched principal basis (back-to-back trading). Such activities are regarded as acting as principal and are subject to the requirements of this chapter in relation to both execution of orders on behalf of clients and dealing on own account.

[Note: recital 24 to MiFID]

23/10/2025G

However if a firm provides a quote to a client and that quote would meet the firm’s obligations to take all sufficient steps to obtain the best possible result for its clients under COBS 11.2A.2R if the firm executed that quote at the time it was provided, then the firm will meet those same obligations if it executes its quote after the client accepts it, provided that, taking into account the changing market conditions and the time elapsed between the offer and acceptance of the quote, the quote is not manifestly out of date.

23/10/2025G

The obligation to deliver the best possible result when executing client orders applies in relation to all types of financial instruments. However, given the differences in market structures and the structure of financial instruments, it may be difficult to identify and apply a uniform standard of, and procedure for, best execution that would be valid and effective for all classes of instrument. Best execution obligations should therefore be applied to take into account the different circumstances surrounding the execution of orders for particular types of financial instruments. For example, transactions involving a customised OTC financial instrument with a unique contractual relationship tailored to the circumstances of the client and the firm may not be comparable for best execution purposes with transactions involving shares traded on centralised execution venues. As best execution obligations apply to all financial instruments, irrespective of whether they are traded on trading venues or OTC, firms should gather relevant market data in order to check whether the OTC price offered for a client is fair and delivers on the best execution obligation.

Best execution criteria

23/10/2025R

(1) A firm must, when executing client orders, take into account the following criteria for determining the relative importance of the execution factors:

  1. (a) the characteristics of the client, including the categorisation of the client as retail or professional;
  2. (b) the characteristics of the client order, including where the order involves a securities financing transaction;
  3. (c) the characteristics of financial instruments that are the subject of that order;
  4. (d) the characteristics of the execution venues to which that order can be directed.

(2) A firm satisfies its MiFID best execution obligation to the extent that it executes an order or a specific aspect of an order following specific instructions from the client relating to the order or the specific aspect of the order.

(3) A firm must not structure or charge its commissions in such a way as to discriminate unfairly between execution venues.

(4) A firm must, when executing orders or taking decisions to deal in OTC products including bespoke products, check the fairness of the price proposed to the client, by gathering market data used in the estimation of the price of such product and, where possible, by comparing with similar or comparable products.

Role of price

03/01/2018R

Where a firm executes an order on behalf of a retail client, the best possible result must be determined in terms of the total consideration, representing the price of the financial instrument and the costs related to execution, which must include all expenses incurred by the client which are directly related to the execution of the order, including execution venue fees, clearing and settlement fees and any other fees paid to third parties involved in the execution of the order.

[Note: article 27(1) of MiFID]

23/10/2025G

When a firm executes a retail client’s order in the absence of specific client instructions, for the purposes of ensuring that the firm obtains the best possible result for the client, the firm should take into consideration all factors that will enable it to deliver the best possible result in terms of the total consideration, representing the price of the financial instrument and the costs related to execution.

23/10/2025G

Speed, likelihood of execution and settlement, the size and nature of the order, market impact and any other implicit transaction costs may be given precedence over the immediate price and cost consideration only insofar as they are instrumental in delivering the best possible result in terms of the total consideration to the retail client.

Following specific instructions from a client

03/01/2018R

Whenever there is a specific instruction from the client, a firm must execute the order following the specific instruction.

[Note: article 27(1) of MiFID]

23/10/2025G

When a firm executes an order following specific instructions from the client, it should be treated as having satisfied its best execution obligations only in respect of the part or aspect of the order to which the client instructions relate. The fact that the client has given specific instructions which cover one part or aspect of the order should not be treated as releasing the firm from its best execution obligations in respect of any other parts or aspects of the client order that are not covered by such instructions.

23/10/2025G

A firm should not induce a client to instruct it to execute an order in a particular way, by expressly indicating or implicitly suggesting the content of the instruction to the client, when the firm ought reasonably to know that an instruction to that effect is likely to prevent it from obtaining the best possible result for that client. However, this should not prevent a firm inviting a client to choose between two or more specified trading venues, provided that those venues are consistent with the execution policy of the firm.

Delivering best execution where there are competing execution venues

03/01/2018R

A firm’s own commissions and the costs for executing an order in each of the eligible execution venues must be taken into account when assessing and comparing the results that would be achieved for a client by executing the order on each of the execution venues listed in the firm’s execution policy that is capable of executing that order.

[Note: article 27(1) of MiFID]

03/01/2018G

The obligation to deliver best execution for a retail client where there are competing execution venues is not intended to require a firm to compare the results that would be achieved for its client on the basis of its own execution policy and its own commissions and fees, with results that might be achieved for the same client by any other firm on the basis of a different execution policy or a different structure of commissions or fees. Nor is it intended to require a firm to compare the differences in its own commissions which are attributable to differences in the nature of the services that the firm provides to clients.

[Note: recital 93 to MiFID]

03/01/2018G

A firm would be considered to structure or charge its commissions in a way which discriminates unfairly between execution venues if it charged a different commission or spread to clients for execution on different execution venues and that difference did not reflect actual differences in the cost to the firm of executing on those venues.

[Note: recital 95 to MiFID]

03/01/2018G

The provisions of this section which provide that costs of execution include a firm’s own commission or fees charged to the client for the provision of an investment service should not apply for the purpose of determining what execution venues must be included in the firm’s execution policy in accordance with COBS 11.2A.21R.

[Note: recital 94 to MiFID]

03/01/2018R

A firm must not receive any remuneration, discount or non-monetary benefit for routing client orders to a particular trading venue or execution venue which would infringe the requirements on conflicts of interests (as set out in SYSC 10) or inducements as set out in COBS 2.3 (for firms carrying on business other than MiFID, equivalent third country or optional exemption business) and in COBS 2.3A, COBS 2.3B and COBS 2.3C (for firms carrying on MiFID, equivalent third country or optional exemption business).

[Note: article 27(2) of MiFID]

Requirement for order execution arrangements including an order execution policy

03/01/2018R

A firm must establish and implement effective arrangements for complying with the obligation to take all sufficient steps to obtain the best possible results for its clients. In particular, the firm must establish and implement an order execution policy to allow it to obtain, in accordance with COBS 11.2A.2R, the best possible result for the execution of client orders.

[Note: article 27(4) of MiFID]

03/01/2018R

The order execution policy must include, in respect of each class of financial instruments, information on the different execution venues where the firm executes its client orders and the factors affecting the choice of execution venue. It must at least include those execution venues that enable the firm to obtain on a consistent basis the best possible result for the execution of client orders.

[Note: article 27(5) of MiFID]

03/01/2018R
  1. (1)

    A firm must provide appropriate information to its clients on its order execution policy.

  2. (2)

    That information must explain clearly how orders will be executed by the firm for the clients.

  3. (3)

    The information must include sufficient details and be provided in a way that can be easily understood by clients.

[Note: article 27(5) of MiFID]

03/01/2018R
  1. (1)

    A firm must obtain the prior consent of its clients to the execution policy.

[Note: article 27(5) of MiFID]

03/01/2018R
  1. (1)

    Where a firm’s order execution policy provides for the possibility that client orders may be executed outside a trading venue, a firm must, in particular, inform its clients about that possibility.

  2. (2)

    A firm must obtain the express prior consent of its clients before proceeding to execute their orders outside a trading venue.

  3. (3)

    A firm may obtain such consent either in the form of a general agreement or in respect of individual transactions.

[Note: article 27(5) of MiFID]

Execution policies

23/10/2025R
  1. (1)

     A firm must review its order execution policy and order execution arrangements:

    1. (a)

       at least on an annual basis; and

    2. (b)

       upon occurrence of a material change that affects the firm's ability to continue to obtain the best possible result for the execution of its client orders on a consistent basis using the venues included in its execution policy,

       

    and as part of such review, must consider making changes to the relative importance of the execution factors in meeting its MiFID best execution obligation.

(2) The information on the execution policy must be customised depending on the class of financial instrument and type of the service provided and must include information set out in paragraphs (3) to (9).

(3) A firm must provide clients, in a durable medium (or by means of a website, in accordance with the website conditions to the extent it is not a durable medium), with the following details on its execution policy in good time prior to the provision of the service:

  1. (a) in compliance with COBS 11.2A.8R(1) an account of the relative importance the firm assigns to the execution factors, or the process by which the firm determines the relative importance of those factors;
  2. (b) a list of the execution venues on which the firm places significant reliance in meeting its MiFID best execution obligation and specifying which execution venues are used for each class of financial instruments, for retail client orders, professional client orders and securities financing transactions;
  3. (c) a list of factors used to select an execution venue, including qualitative factors such as clearing schemes, circuit breakers, scheduled actions, or any other relevant consideration, and the relative importance of each factor. The information about the factors used to select an execution venue for execution must be consistent with the controls used by the firm to demonstrate to  clients that best execution has been achieved on a consistent basis when reviewing the adequacy of its policy and arrangements;
  4. (d) how the execution factors of price costs, speed, likelihood of execution and any other relevant factors are considered as part of all sufficient steps to obtain the best possible result for the client;
  5. (e) where applicable, information that the firm executes orders outside a trading venue, the consequences, for example counterparty risk arising from execution outside a trading venue, and upon client request, additional information about the consequences of this means of execution;
  6. (f) a clear and prominent warning that any specific instruction from a client may prevent the firm from taking the steps that it has designed and implemented in its execution policy to obtain the best possible result for the execution of those orders in respect of the elements covered by those instructions;
  7. (g) a summary of the selection process for execution venues, execution strategies employed, the procedures and process used to analyse the quality of execution obtained and how the firms monitor and verify that the best possible results were obtained for clients.

(4) Where a firm applies different fees depending on the execution venue, the firm must explain these differences in sufficient detail in order to allow the client to understand the advantages and the disadvantages of the choice of a single execution venue.

(5) Where a firm invites clients to choose an execution venue, fair, clear and not misleading information must be provided to prevent the client from choosing one execution venue rather than another on the sole basis of the price policy applied by the firm.

(6) A firm must only receive third-party payments that comply with the rules in COBS 2.3A and must inform clients about the inducements that the firm may receive from the execution venues. The information must specify the fees charged by the firm to all counterparties involved in the transaction, and where the fees vary depending on the client, the information must indicate the maximum fees or range of the fees that may be payable.

(7) Where a firm charges more than one participant in a transaction, in compliance with the rules in COBS 2.3A, the firm must inform its client of the value of any monetary or non-monetary benefits received by the firm.

(8) Where a client makes reasonable and proportionate requests for information about its policies or arrangements and how they are reviewed to a firm, that firm must answer clearly and within a reasonable time.

(9) Where a firm executes orders for retail clients, it must provide those clients with a summary of the relevant policy, focused on the total cost they incur.

23/10/2025G
  1. (1)

     When establishing its execution policy in accordance with COBS 11.2A.20R a firm should determine the relative importance of the factors mentioned in COBS 11.2A.2R(2), or at least establish the process by which it determines the relative importance of these factors, so that it can deliver the best possible result to its clients.

  2. (2)

     Ordinarily, the FCA would expect that price will merit a high relative importance in obtaining the best possible result for professional clients. However, in some circumstances for some clients, orders, financial instruments or markets, the policy may appropriately determine that other execution factors are more important than price in obtaining the best possible execution result.

  3. (3)

     In order to comply with the obligation of best execution, a firm, when applying the criteria for best execution for professional clients, will typically not use the same execution venues for securities financing transactions and other transactions. This is because the securities financing transactions are used as a source of funding subject to a commitment that the borrower will return equivalent securities on a future date and the terms of the securities financing transactions are typically defined bilaterally between the counterparties ahead of the execution. Therefore, the choice of execution venues for securities financing transactions is more limited than in the case of other transactions, given that it depends on the particular terms defined in advance between the counterparties and on whether there is a specific demand on those execution venues for the financial instruments involved. As a result, the order execution policy established by firms should take into account the particular characteristics of securities financing transactions and it should list separately execution venues used for securities financing transactions.

23/10/2025G

A firm should apply its execution policy to each client order that it executes with a view to obtaining the best possible result for the client in accordance with that policy.

03/01/2018G

The obligation to take all sufficient steps to obtain the best possible result for the client should not be treated as requiring a firm to include in its execution policy all available execution venues.

23/10/2025G

An investment firm executing orders should be able to include a single execution venue in their policy only where they are able to show that this allows them to obtain best execution for their clients on a consistent basis. Investment firms should select a single execution venue only where they can reasonably expect that the selected execution venue will enable them to obtain results for clients that are at least as good as the results that they could reasonably expect from using alternative execution venues. This reasonable expectation must be supported by relevant data or by other internal analyses conducted by investment firms.

[deleted]

23/10/2025G

The provisions of this section as to execution policy are without prejudice to the general obligation of a firm to monitor the effectiveness of its order execution arrangements and policy and assess the execution venues in its execution policy on a regular basis.

01/12/2021R
  1. (1)

    A firm must monitor the effectiveness of its order execution arrangements and execution policy to identify and, where appropriate, correct any deficiencies. In particular it must assess, on a regular basis, whether the execution venues included in the order execution policy provide for the best possible result for the client or whether it needs to make changes to its execution arrangements taking into account relevant data or other internal analyses conducted by investment firms.

    [deleted]

  2. (2)

    The firm must notify clients of any material changes to its order execution arrangements or execution policy.

[Note: article 27(7) of MiFID]

03/01/2018R
  1. (1)

    A firm must be able to demonstrate to its clients, at their request, that it has executed their orders in accordance with its execution policy.

  2. (2)

    A firm must be able to demonstrate to the FCA, at the request of that authority, its compliance with COBS 11.2A.2R and with the related provisions in this chapter which require firms to execute orders on terms most favourable to the client.

[Note: article 27(8) of MiFID]

23/10/2025G

In order to obtain the best execution for a client, a firm should compare and analyse relevant data.

Duty of portfolio managers, receivers and transmitters to act in client’s best interest

23/10/2025R
  1. (1) A firm that provides portfolio management services must comply with the client's best interests rule when placing orders with other persons for execution that result from decisions by the firm to deal in financial instruments on behalf of its client.
  2. (2) A firm that provides the service of reception and transmission of orders, must comply with the client's best interests rule when transmitting client orders to other persons for execution.

     

  3. (3) In order to comply with  the client's best interests rule in the way described paragraphs (1) or (2), a firm must comply with paragraphs (4) to (8).
  4. (4) A firm must take all sufficient steps to obtain the best possible result for its client, taking into account the execution factors, the relative importance of which must be determined by reference:
    1. (a)

       to the execution criteria; and 

    2. (b)

       for retail clients, to COBS 11.2A.9R.

      >

    3. A firm satisfies its obligations under paragraph (1) or (2), and is not required to take the steps mentioned in this paragraph, to the extent that it follows specific instructions from its client when placing an order with, or transmitting an order to, another entity for execution.

       

  5. (5) A firm must establish and implement a policy that enables it to comply with paragraph (4). The policy must identify, in respect of each class of instruments, the persons with which the orders are placed or to which the investment firm transmits orders for execution. The persons identified must have execution arrangements that enable the firm to comply with its obligations under this rule when it places or transmits orders to that person for execution.
  6. (6) A firm must provide information to its clients on the policy in (5) and its execution policy established in accordance with COBS 11.2A.25R(2) to (9). The firm must provide clients with appropriate information about the firm and its services and the persons chosen for execution.
  7. Upon reasonable request from a client, a firm must provide its clients or potential clients with information about entities where the orders are transmitted or placed for execution.
  8. (7)  A firm must:
    1. (a)

       monitor on a regular basis the effectiveness of its policy established in accordance with paragraph (5) and, in particular, the execution quality of the entities identified and, where appropriate, correct any deficiencies;

    2. (b)

       review its order execution policy and order execution arrangements at least annually and whenever a material change occurs that affects the firm's ability to continue to obtain the best possible result for its clients;

    3. (c)

       assess whether a material change has occurred and must consider making changes to the execution venues or persons on which it places significant reliance in meeting MiFID best execution obligation.

  9. (8) When executing clientorders or taking decisions to deal in OTCproducts, including bespoke products, the firmmust check the fairness of the price proposed to the clientby gathering market data used in the estimation of the price of such product and, where possible, by comparing with similar or comparable products.
23/10/2025G

This section is not intended to require a duplication of effort as to best execution between a firm which provides the service of reception and transmission of orders or portfolio management and any firm to which that firm transmits its orders for execution.

23/10/2025G

A firm transmitting or placing orders with other entities for execution may select a single entity for execution only where the firm is able to show that this provides the best possible result for their clients on a consistent basis and where they can reasonably expect that the selected entity will enable them to obtain results for clients that are at least as good as the results that could reasonably be expected from using alternative entities for execution. This reasonable expectation should be supported by relevant data or by other internal analyses conducted by investment firms.

[deleted]

Providing information to clients on order execution

03/01/2018R

Following the execution of a transaction on behalf of a client a firm must inform the client of where the order was executed.

[Note: article 27(3) of MiFID]

COBS 11.2B Best execution for UCITS management companies

Application

03/01/2018G

This section applies to a UCITS management company when carrying on scheme management activity, in accordance with COBS 18.5B.2R.

03/01/2018G

A firm that is subject to COBS 11.2 (Best execution for AIFMs and residual CIS providers) may comply with its obligations under COBS 11.2 by complying with the rules in this chapter.

01/01/2021G

References in this chapter to a scheme are to a UCITS scheme.

Obligation to execute orders on terms most favourable to the scheme

03/01/2018R

A management company must act in the best interests of each scheme it manages when executing decisions to deal on behalf of the scheme.

[Note: article 25(1) of the UCITS implementing Directive]

03/01/2018R

A management company must take all sufficient steps to obtain, when executing decisions to deal, the best possible result for each scheme it manages, taking into account:

  1. (1)

    price;

  2. (2)

    costs;

  3. (3)

    speed;

  4. (4)

    likelihood of execution;

  5. (5)

    likelihood of settlement;

  6. (6)

    order size and nature; and

  7. (7)

    any other consideration relevant to the execution of the decision to deal,

(together the “execution factors”).

[Note: article 25(2) first sentence of the UCITS implementing Directive]

03/01/2018G
  1. (1)

    The obligation to deliver the best possible result applies for all types of financial instrument. However, given the differences in market structures and the structure of financial instruments, it may be difficult to identify and apply a uniform standard of, and procedure for, best execution that would be valid and effective for all types of financial instrument.

  2. (2)

    Best execution obligations should therefore be applied to take into account the different circumstances surrounding the execution of orders for particular types of financial instrument. For example, transactions involving a customised OTCfinancial instrument with a unique contractual relationship tailored to the circumstances of the scheme and the management company may not be comparable for best execution purposes with transactions involving shares traded on centralised execution venues.

  3. (3)

    As best execution obligations apply to all financial instruments, irrespective of whether they are traded on trading venues or OTC, management companies should gather relevant market data to check whether the OTC price offered for a scheme is fair and delivers on the best execution obligation.

03/01/2018R

A management company must determine the relative importance of the execution factors, taking into account the following criteria:

  1. (1)

    the objectives, investment policy and risks specific to the scheme, as indicated in its prospectus or instrument constituting the fund;

  2. (2)

    the characteristics of the order, including where the order involves a securities financing transaction;

  3. (3)

    the characteristics of the financial instruments that are the subject of that order; and

  4. (4)

    the characteristics of the execution venues to which that order can be directed.

[Note: article 25(2) second sentence of the UCITS implementing Directive]

03/01/2018R

A management company must take into account its own commissions and costs for executing an order, when assessing and comparing the results that would be achieved for a scheme by executing the order on each of the execution venues listed in the management company’s execution policy that is capable of executing that order.

03/01/2018G

The requirement in COBS 11.2B.8R that costs of execution include a management company’s own commission or fees charged to the scheme should not apply for the purpose of determining which execution venues are included in the firm’s execution policy in accordance with COBS 11.2B.18R.

03/01/2018R

A management company must not receive any remuneration, discount or non-monetary benefit for routing orders to a particular trading venue or execution venue which would infringe the requirements on conflicts of interest (in SYSC 10) or inducements (in COBS 2.3 and COBS 18 Annex 1).

03/01/2018R

A management company must not structure or charge its commission in a way that discriminates unfairly between execution venues.

03/01/2018G

A management company would be considered to discriminate unfairly between execution venues if it charged a different commission or spread to schemes for execution on different execution venues and that difference did not reflect actual differences in the cost to the management company of executing on those venues.

03/01/2018R

When executing orders or taking decisions to deal in OTC products including bespoke products, the management company must check the fairness of the price proposed to the scheme, by gathering market data used to estimate the price of such products and, where possible, by comparing with similar or comparable products.

Placing orders to deal on behalf of the scheme with other entities for execution

03/01/2018R

A management company must act in the best interests of each scheme it manages when placing orders to deal on behalf of that scheme with other entities for execution.

[Note: article 26(1) of the UCITS implementing Directive]

03/01/2018R
  1. (1)

    A management company must take all sufficient steps to obtain the best possible result for each scheme it manages when placing orders to deal on behalf of that scheme with other entities, taking into account the execution factors.

  2. (2)

    A management company must determine the relative importance of the execution factors in accordance with COBS 11.2B.7R.

[Note: article 26(2) first and second sentences of the first paragraph of the UCITS implementing Directive]

03/01/2018G

This section is not intended to require a duplication of effort as to best execution between a management company and any firm with which that management company places its orders for execution.

Requirement for order execution arrangements including an order execution policy

03/01/2018R
  1. (1)

    A management company must establish and implement effective arrangements for complying with the obligation to take all sufficient steps to obtain the best possible result for each scheme it manages.

  2. (2)

    In particular, the management company must establish and implement an order execution policy to allow it to obtain the best possible result for each scheme it manages when:

    1. (a)

      executing orders on behalf of the scheme (in accordance with COBS 11.2B.5R); and

    2. (b)

      placing orders with other entities for execution (in accordance with COBS 11.2B.15R(1)).

[Note: articles 25(3) first paragraph and 26(2) third sentence of the first paragraph of the UCITS implementing Directive]

03/01/2018R
  1. (1)

    The order execution policy must include, for each type of financial instrument, information on the different execution venues where the management company executes its scheme orders and the factors affecting the choice of execution venue.

  2. (2)

    It must at least include execution venues that enable the management company to obtain the best possible result for the execution of scheme orders on a consistent basis.

03/01/2018G

The obligation in COBS 11.2B.17R does not require a management company to include all available execution venues in its execution policy.

03/01/2018G
  1. (1)

    When establishing its execution policy in accordance with COBS 11.2B.17R(2), a management company should determine the relative importance of the execution factors, or at least establish the process by which it determines the relative importance of these factors.

  2. (2)

    Ordinarily, the FCA would expect that price will merit a high relative importance in obtaining the best possible result. However, in some circumstances for some schemes, orders, financial instruments or markets, the policy may appropriately determine that other execution factors are more important than price in obtaining the best possible result.

  3. (3)

    A management company, when applying the criteria for best execution, will typically not use the same execution venues for securities financing transactions and other transactions. As a result, the order execution policy should take into account the particular characteristics of securities financing transactions and it should list separately execution venues used for securities financing transactions.

03/01/2018R
  1. (1)

    The order execution policy must identify, for each type of financial instrument, the entities with which orders are placed or to which the management company transmits orders for execution.

  2. (2)

    The entities identified must have execution arrangements that enable the management company to comply with its obligations under this section when it places or transmits orders to that entity for execution.

[Note: article 26(2) fourth sentence of the first paragraph and first sentence of the second paragraph]

01/12/2021G
  1. (1)

    A management company may specify a single execution venue, or a single entity with which it places orders for execution, in its execution policy where it:

    1. (a)

      is able to show that this allows it to obtain best execution, or, when placing orders for execution, the best possible result, for the schemes it manages on a consistent basis; and

    2. (b)

      can reasonably expect that the selected execution venue or entity will enable it to obtain results for each scheme that are at least as good as the results that it could reasonably expect from using alternative execution venues or entities.

  2. (2)

    The reasonable expectation in (1)(b) should be supported by relevant data or by other internal analyses conducted by the management company.

[deleted]

03/01/2018R

A management company must be able to demonstrate that it has executed or placed orders on behalf of each scheme it manages in accordance with its execution policy.

[Note: articles 25(5) and 26(4) of the UCITS implementing Directive]

03/01/2018G

A management company should apply its execution policy to each scheme order that it executes with a view to obtaining the best possible result for the scheme in accordance with that policy.

03/01/2018G

The provisions of this section relating to execution policy are in addition to the general obligation of a management company to monitor the effectiveness of its order execution arrangements and policy and assess the execution venues in its execution policy on a regular basis.

01/01/2021R
  1. (1)

    A management company of an ICVC that is a UCITS scheme that is structured as an investment company, must obtain the prior consent of the ICVC or investment company to the execution policy.

  2. (2)

    In the case of a management company that is the ACD of an ICVC that is a UCITS scheme, (1) does not apply where the ACD is the sole director of the ICVC.

[Note: article 25(3) first sentence of the second paragraph of the UCITS implementing Directive]

Monitoring and review of the order execution arrangements including the order execution policy

01/12/2021R
  1. (1)

    A management company must monitor the effectiveness of its order execution arrangements and policy on a regular basis to identify and, where appropriate, correct any deficiencies.

  2. (2)

    A management company that places orders with other entities for execution must in particular monitor the execution quality of those entities on a regular basis to identify and, where appropriate, correct any deficiencies.

  3. (3)

    A management company must assess, on a regular basis:

    1. (a)

      whether the execution venues included in the order execution policy provide for the best possible result for the schemes it manages; and

    2. (b)

      whether it needs to make changes to its execution arrangements taking into account relevant data or other internal analyses conducted by the management company.

[Note: article 25(4) first sentence, and article 26(3) first paragraph of the UCITS implementing Directive]

03/01/2018R

A management company must:

  1. (1)
    1. (a)

      assess whether a material change has occurred in its order execution arrangements; and

    2. (b)

      if so, consider making changes to the execution venues or entities on which it places significant reliance in meeting the overarching best execution requirement; and

  2. (2)

    review its execution policy, as well as its order execution arrangements:

    1. (a)

      at least annually; and

    2. (b)

      whenever a material change occurs that affects the management company’s ability to continue to obtain the best possible result for the scheme.

[Note: article 25(4) second sentence, and article 26(3) second paragraph of the UCITS implementing Directive]

03/01/2018G

For the purposes of COBS 11.2B.28R, a material change is a significant event that could impact parameters of best execution such as cost, price, speed, likelihood of execution and settlement, size, nature or any other consideration relevant to the execution of the order.

01/12/2021G

A management company should compare and analyse relevant data to monitor and review their order execution arrangements.

[deleted]

Information requirements

03/01/2018R

A management company must make available to the unitholders of each scheme it manages appropriate information on its execution policy and on any material changes to that policy.

[Note: articles 25(3) second sentence of the second paragraph and 26(2) second sentence of the second paragraph of the UCITS implementing Directive]

03/01/2018R

The information on the execution policy must:

  1. (1)

    be customised depending on the type of financial instrument and type of service provided; and

  2. (2)

    include the information in COBS 11.2B.33R and COBS 11.2B.35R(1) to COBS 11.2B.35R(4).

03/01/2018R

A management company must make available the following details on its execution policy:

  1. (1)

    an account of the relative importance the management company assigns to the execution factors, or the process by which the management company determines the relative importance of the execution factors;

  2. (2)

    a list of the execution venues on which the management company places significant reliance in meeting its obligation to take all reasonable steps to obtain the best possible result for the execution of scheme orders on a consistent basis, specifying which execution venues are used for each type of financial instrument and SFT;

  3. (3)

    appropriate information about the management company and the entities chosen for execution;

  4. (4)

    a list of the factors used to select an execution venue which:

    1. (a)

      includes:

      1. (i)

        qualitative factors such as clearing schemes, circuit breakers, scheduled actions, or any other relevant consideration; and

      2. (ii)

        the relative importance of each factor; and

    2. (b)

      is consistent with the controls used by the management company to demonstrate that best execution has been achieved on a consistent basis, when reviewing the adequacy of its policy and arrangements;

  5. (5)

    how the execution factors of price, costs, speed, likelihood of execution and any other relevant factors are considered as part of all sufficient steps to obtain the best possible result for the scheme;

  6. (6)

    where applicable:

    1. (a)

      confirmation that the management company executes orders outside a trading venue;

    2. (b)

      the consequences of this, for example counterparty risk arising from execution outside a trading venue; and

    3. (c)

      a statement that additional information about the consequences of this means of execution is available on request; and

  7. (7)

    a summary of:

    1. (a)

      the selection process for execution venues;

    2. (b)

      the execution strategies employed;

    3. (c)

      the procedures and process used to analyse the quality of execution obtained; and

    4. (d)

      how the management company monitors and verifies that the best possible results were obtained for the schemes it manages.

03/01/2018R

A management company must make the information in COBS 11.2B.31R available to unitholders or potential unitholders:

  1. (1)

    in a durable medium; or

  2. (2)

    by means of a website (where that does not constitute a durable medium) provided that the website conditions are satisfied; or

  3. (3)

    in the prospectus of the scheme.

03/01/2018R
  1. (1)

    A management company must make information available about the inducements that the management company may receive from execution venues in accordance with COBS 2.3 and COBS 18 Annex 1.

  2. (2)

    The information in (1) must at least:

    1. (a)

      specify the fees charged by the management company to all counterparties involved in the transaction; and

    2. (b)

      where the fees vary depending on the scheme, indicate the maximum fees or range of the fees that may be payable.

  3. (3)

    Where a management company applies different fees depending on the execution venue, a management company must explain these differences in sufficient detail to allow unitholders to understand the advantages and the disadvantages of the choice of a particular execution venue.

  4. (4)

    Where a management company charges more than one participant in a transaction, the firm must make information available about the value of any monetary or non-monetary benefits received by the firm, in compliance with COBS 2.3.1R.

  5. (5)

    Where a unitholder makes a reasonable and proportionate request to a management company for information about its policies or arrangements and how they are reviewed, that management company must answer clearly and within a reasonable time.

03/01/2018R

Upon reasonable request from a unitholder or potential unitholder, a management company must provide information about entities where orders are transmitted or placed for execution.

COBS 11.3 Client order handling

General principles

01/01/2021R
  1. (1)

    A firm (other than a UCITS management company providing collective portfolio management services) which is authorised to execute orders on behalf of clients must implement procedures and arrangements which provide for the prompt, fair and expeditious execution of client orders, relative to other orders or the trading interests of the firm.

[Note: paragraph 1 of article 28(1) of MiFID]

  1. (2)

    These procedures or arrangements must allow for the execution of otherwise comparable orders in accordance with the time of their reception by the firm.

[Note: paragraph 2 of article 28(1) of MiFID]

  1. (3)

    A UCITS management company providing collective portfolio management services, must establish and implement procedures and arrangements in respect of all client orders it carries out which provide for the prompt, fair and expeditious execution of portfolio transactions on behalf of the UCITS scheme it manages.

[Note: article 27(1) first paragraph of the UCITS implementing Directive]

23/10/2025R
  1. (1)

     [deleted]

  2. (2)

     [deleted]

  3. (3)

    COBS 11.3.4AR does not apply to a UCITS management company.

Carrying out client orders

23/10/2025R

A firm must, when carrying out client orders:

  1. (1) ensure that orders executed on behalf of clients are promptly and accurately recorded and allocated;
  2. (2) carry out otherwise comparable client orders sequentially and promptly unless the characteristics of the order or prevailing market conditions make this impracticable, or the interests of the client require otherwise;
  3. (3) inform a retail client about any material difficulty relevant to the proper carrying out of orders promptly upon becoming aware of the difficulty.
23/10/2025G

For the purposes of the provisions of this section, orders should not be treated as otherwise comparable if they are received by different media and it would not be practicable for them to be treated sequentially.

03/01/2018R

Where a management company executes the order itself in the course of providing collective portfolio management services, it must take all reasonable steps to ensure that any client financial instruments or client funds received in settlement of that executed order are promptly and correctly delivered to the account of the appropriate UCITS scheme.

[Note: article 27(1) third paragraph of the UCITS implementing Directive]

Settlement of executed orders

23/10/2025R

Where a firm is responsible for overseeing or arranging the settlement of an executed order, it must take all reasonable steps to ensure that any client financial instruments or client money received in settlement of that executed order are promptly and correctly delivered to the account of the appropriate client.

Use of information relating to pending client orders

23/10/2025R

A firm must not misuse information relating to pending client orders, and must take all reasonable steps to prevent the misuse of such information by any of its relevant persons.

23/10/2025G

Without prejudice to the Market Abuse Regulation, for the purposes of the provision on the misuse of information (see COBS 11.3.5AR), any use by a firm of information relating to a pending client order in order to deal on own account in the financial instruments to which the client order relates, or in related financial instruments, should be considered a misuse of that information. However, the mere fact that market makers or bodies authorised to act as counterparties confine themselves to pursuing their legitimate business of buying and selling financial instruments, or that persons authorised to execute orders on behalf of third parties confine themselves to carrying out an order dutifully, should not in itself be deemed to constitute a misuse of information.

Aggregation and allocation of orders

23/10/2025R

A firm must not carry out a client order or a transaction for own account in aggregation with another client order unless the following conditions are met:

  1. (1) it is unlikely that the aggregation of orders and transactions will work overall to the disadvantage of any client whose orders are to be aggregated;
  2. (2) it is disclosed to each client whose order is to be aggregated that the effect of aggregation may work to its disadvantage in relation to a particular order; and
  3. (3) the firm has established and effectively implemented an order allocation policy which provides for the fair allocation of aggregated orders and transactions, including how the volume and price of orders determines allocations and the treatment of partial executions.
23/10/2025R

A management company must ensure that the order allocation policy referred to COBS 11.3.7AR(3) is in sufficiently precise terms.

[Note: article 28(1) of the UCITS implementing Directive]

Partial execution of aggregated client orders

23/10/2025R

Where a firm aggregates an order with one or more other client orders and the aggregated order is partially executed, it must allocate the related trades in accordance with its order allocation policy.

Aggregation and allocation of transactions for own account

23/10/2025R

A firm which has aggregated transactions for own account with one or more client orders must not allocate the related trades in a way that is detrimental to a client.

23/10/2025R

(1) Where a firm aggregates a client order with a transaction for own account and the aggregated order is partially executed, it must allocate the related trades to the client in priority to the firm.

(2) Where a firm aggregates a client order with a transaction for own account and the aggregated order is partially executed, it must allocate the related trades to the client in priority to the firm. Where the firm is able to demonstrate on reasonable grounds that without the combination it would not have been able to carry out the order on such advantageous terms, or at all, it may allocate the transaction for own account proportionally, in accordance with its order allocation policy referred to in  COBS 11.3.7AR(3).

23/10/2025R

As part of the order allocation policy referred to in COBS 11.3.7AR(3), a firm must put in place procedures designed to prevent the reallocation, in a way that is detrimental to the client, of transactions for own account which are executed in combination with client orders.

23/10/2025G

For the purposes of the provisions of this section, the reallocation of transactions should be considered as detrimental to a client if, as an effect of that reallocation, unfair precedence is given to the firm or to any particular person.

01/07/2011G

In this section, carrying out client orders includes:

  1. (1)

    the execution of orders on behalf of clients;

  2. (2)

    the placing of orders with other entities for execution that result from decisions to deal in financial instruments on behalf of clients when providing the service of portfolio management or collective portfolio management;

  3. (3)

    the transmission of client orders to other entities for execution when providing the service of reception and transmission of orders.

Transposition of client order handling provisions in the UCITS Implementing Directive

23/10/2025G
  1. (1)

     This section applies to a UCITS management company as a result of COBS 18.5B.2R.

  2. (2)

     [deleted]

  3. (3)

     Some of the provisions in this chapter transpose provisions of the UCITS implementing Directive, as set out in the table below:

    COBS 11.3 provisionUCITS implementing Directive transposition
    COBS 11.3.2ARarticle 27(1) second paragraph
    COBS 11.3.5ARarticle 27(2)
    COBS 11.3.7AR, as modified by COBS 11.3.7BRarticle 28(1)
    COBS 11.3.8ARarticle 28(2)
    COBS 11.3.9ARarticle 28(3)
    COBS 11.3.10ARarticle 28(4)
23/10/2025R

A firm subject to COBS 11.3.2AR to COBS 11.3.13G must retain the records it is required to make under those rules.

COBS 11.4 Client limit orders

Obligation to make unexecuted client limit orders public

03/01/2018R

Unless a client expressly instructs otherwise, a firm must, in the case of a client limit order in respect of shares admitted to trading on a regulated market or traded on a trading venue which is not immediately executed under prevailing market conditions, take measures to facilitate the earliest possible execution of that order by making public immediately that client limit order in a manner which is easily accessible to other market participants.

[Note: article 28(2) of MiFID]

03/01/2018G

In respect of transactions executed between eligible counterparties, the obligation to disclose client limit orders should only apply where the counterparty is explicitly sending a limit order to a firm for its execution.

[Note: recital 105 to MiFID]

How client limit orders may be made public

23/10/2025R

A client limit order in respect of shares admitted to trading on a regulated market or traded on a trading venue which have not been immediately executed under prevailing market conditions as referred to in COBS 11.4.1R is considered available to the public when the investment firm has submitted the order for execution to a regulated market or a MTF or the order has been published by a person authorised to provide data reporting services under the DRS Regulations and can be easily executed as soon as market conditions allow.

03/01/2018G

Firms may comply with the obligations in COBS 11.4.1R, to make public unexecuted client limit orders, by transmitting the client limit order to a trading venue.

[Note: article 28(2) of MiFID]

Orders that are large in scale

03/01/2018R

The obligation in COBS 11.4.1R to make public a limit order is disapplied in respect of transactions that are large in scale compared with normal market as determined under article 4 of MiFIR.

[Note: article 28(2) of MiFID]

COBS 11.5A Record keeping: client orders and transactions

23/10/2025R
  1. (1)

     [deleted]

  2. (2)

     This section does not apply to corporate finance business carried on by a firm which is not a MiFID investment firm.

Recording initial orders received from clients

23/10/2025R

(1) A firm must, in relation to every initial order received from a client and in relation to every initial decision to deal taken, immediately record and keep at the disposal of the FCA at least the details set out in COBS 11.5A.4R to the extent they are applicable to the order or decision to deal in question.

(2) Where the details set out in COBS 11.5A.4R are also prescribed in requirements imposed by or under Articles 25 and 26 of Regulation No (EU) 600/2014, these details should be maintained in a consistent way and according to the same standards prescribed in requirements imposed by or under Articles 25 and 26 of Regulation No (EU) 600/2014.

Record keeping in relation to transactions and order processing

23/10/2025R

(1) A firm must, immediately after receiving a client order or making a decision to deal to the extent they are applicable to the order or decision to deal in question, record and keep at the disposal of the FCA at least the details set out in COBS 11.5A.5R.

(2) Where the details set out in COBS 11.5A.5R are also prescribed in requirements imposed by or under Articles 25 and 26 of Regulation No (EU) 600/2014, they must be maintained in a consistent way and according to the same standards prescribed in requirements imposed by or under Articles 25 and 26 of Regulation (EU) No 600/2014.

Minimum details to be recorded in relation to client orders and decisions to deal

23/10/2025R
  1. The minimum details to be recorded in accordance with COBS 11.5A.2R are as follows:
  2. 1. Name and designation of the client
  3. 2. Name and designation of any relevant person acting on behalf of the client
  4. 3. A designation to identify the trader (Trader ID) responsible within the firm for the investment decision
  5. 4. A designation to identify the algorithm (Algo ID) responsible within the firm for the investment decision
  6. 5. B/S indicator
  7. 6. Instrument identification
  8. 7. Unit price and price notation
  9. 8. Price
  10. 9. Price multiplier
  11. 10. Currency 1
  12. 11. Currency 2
  13. 12. Initial quantity and quantity notation
  14. 13. Validity period
  15. 14. Type of the order
  16. 15. Any other details, conditions and particular instructions from the client
  17. 16. The date and exact time of the receipt of the order or the date and exact time of when the decision to deal was made. The exact time must be measured according to the methodology prescribed in MiFID RTS 25.

Minimum details to be recorded in relation to transactions and order processing

23/10/2025R

The minimum details to be recorded in accordance with COBS 11.5A.3R are as follows:

1. Name and designation of the client

2. Name and designation of any relevant person acting on behalf of the client

3. A designation to identify the trader (Trader ID) responsible within the firm for the investment decision

4. A designation to identify the Algo (Ago ID) responsible within the firm for the investment decision

5. Transaction reference number

6. A designation to identify the order (Order ID)

7. The identification code of the order assigned by the trading venue upon receipt of the order

8. A unique identification for each group of aggregated clients' orders (which will be subsequently placed as one block order on a given trading venue). This identification should indicate “aggregated_X” with X representing the number of clients whose orders have been aggregated

9. The segment MIC code of the trading venue to which the order has been submitted

10. The name and other designation of the person to whom the order was transmitted

11. Designation to identify the Seller & the Buyer

12. The trading capacity

13. A designation to identify the Trader (Trader ID) responsible for the execution

14. A designation to identify the Algo (Algo ID) responsible for the execution

15. B/S indicator

16. Instrument identification

17. Ultimate underlying

18. Put/Call identifier

19. Strike price

20. Upfront payment

21. Delivery type

22. Option style

23. Maturity date

24. Unit price and price notation

25. Price

26. Price multiplier

27. Currency 1

28. Currency 2

29. Remaining quantity

30. Modified quantity

31. Executed quantity

32. The date and exact time of submission of the order or decision to deal. The exact time must be measured according to the methodology prescribed in MiFID RTS 25.

33. The date and exact time of any message that is transmitted to and received from the trading venue in relation to any events affecting an order. The exact time must be measured according to the methodology prescribed under MiFID RTS 25 on clock synchronisation.

34. The date and exact time any message that is transmitted to and received from another investment firm in relation to events affecting an order. The exact time must be measured according to the methodology prescribed in MiFID RTS 25.

35. Any message that is transmitted to and received from the trading venue in relation to orders placed by the firm

36. Any other details and conditions that was submitted to and received from another firm in relation with the order

37. Each placed order’s sequences in order to reflect the chronology of every event affecting it, including but not limited to modifications, cancellations and execution

38. Short selling flag

39. SSR exemption flag

40. Waiver flag

COBS 11.5 Record keeping: client orders and transactions [deleted]

03/01/2018

COBS 11.6 Use of dealing commission [deleted]

03/01/2018
 

COBS 11.7 Personal account dealing

Application

03/01/2018R

This section does not apply to a firm in relation to MiFID, equivalent third country or optional exemption business (but see COBS 11.7A (Personal account dealing relating to MiFID, equivalent third country or optional exemption business)).

Rule on personal account dealing

03/01/2018R

A firm that conducts designated investment business must establish, implement and maintain adequate arrangements aimed at preventing the following activities in the case of any relevant person who is involved in activities that may give rise to a conflict of interest, or who has access to inside information as defined in the Market Abuse Regulation or to other confidential information relating to clients or transactions with or for clients by virtue of an activity carried out by him or her on behalf of the firm:

  1. (1)

    entering into a personal transaction which meets at least one of the following criteria:

    1. (a)

      that person is prohibited from entering into it under the Market Abuse Regulation;

    2. (b)

      it involves the misuse or improper disclosure of that confidential information;

    3. (c)

      it conflicts or is likely to conflict with an obligation of the firm to a customer under the regulatory system or any other obligation of the firm under MiFID or the UCITS Directive;

  2. (2)

    advising or procuring, other than in the proper course of his employment or contract for services, any other person to enter into a transaction in designated investments which, if a personal transaction of the relevant person, would be covered by (1) or a relevant provision;

  3. (3)

    disclosing, other than in the normal course of his or her employment or contract for services, any information or opinion to any other person if the relevant person knows, or reasonably ought to know, that as a result of that disclosure that other person will or would be likely to take either of the following steps:

    1. (a)

      to enter into a transaction in designated investments which, if a personal transaction of the relevant person, would be covered by (1) or a relevant provision;

    2. (b)

      to advise or procure another person to enter into such a transaction.

[Note: article 13(1) of the UCITS implementing Directive]

23/10/2025R

For the purposes of this section, the relevant provisions are:

  1. (1)

    COBS 12.2.21R(1)(a) and (b); and

  2. (2)

    COBS 11.3.5AR.

03/07/2016G

The requirements of this section are without prejudice to the prohibition under article 14(c) of the Market Abuse Regulation.

01/01/2021G

For the purposes of COBS 11.7.1R (1)(c), any other obligation of the firm under the UK provisions which implemented MiFID refers to a firm's obligations under the regulatory system that are not owed to a customer.

03/01/2018R

The arrangements required under this section must in particular be designed to ensure that:

  1. (1)

    each relevant person covered by this section is aware of the restrictions on personal transactions, and of the measures established by the firm in connection with personal transactions and disclosure, in accordance with this section;

  2. (2)

    the firm:

    1. (a)

      is informed promptly of any personal transaction entered into by a relevant person, either by notification of that transaction or by other procedures enabling the firm to identify such transactions; or

    2. (b)

      in the case of outsourcing arrangements, ensures that the service provider to which the activity is outsourced maintains a record of personal transactions entered into by any relevant person and provides that information to the firm promptly on request;

  3. (3)

    a record is kept of the personal transaction notified to the firm or identified by it, including any authorisation or prohibition in connection with such a transaction.

[Note: article 13(2) of the UCITS implementing Directive]

Disapplication of rule on personal account dealing

03/01/2018R

This section does not apply to the following kinds of personal transaction:

  1. (1)

    personal transactions effected under a discretionary portfolio management service where there is no prior communication in connection with the transaction between the portfolio manager and the relevant person or other person for whose account the transaction is executed;

  2. (2)

    personal transactions in units or shares in collective undertakings that comply with the conditions necessary to enjoy the rights conferred by the UCITS Directive or are subject to supervision under the law of an EEA State which requires an equivalent level of risk spreading in their assets, where the relevant person and any other person for whose account the transactions are effected, are not involved in the management of that undertaking;

  3. (3)

    personal transactions in life policies.

[Note: article 13(3) of the UCITS implementing Directive]

01/07/2011R

For the purposes of this section, a person who is not:

  1. (1)

    a director, partner or equivalent, manager or appointed representative (or, where applicable, a tied agent) of the firm; or

  2. (2)

    a director, partner or equivalent, or manager of any appointed representative (or where applicable, a tied agent) of the firm;

will only be a relevant person to the extent that they are involved in the provision of designated investment business or collective portfolio management services.

Successive personal transactions

03/01/2018R

Where successive personal transactions are carried out on behalf of a person in accordance with prior instructions given by that person, the obligations under this section do not apply:

  1. (1)

    separately to each successive transaction if those instructions remain in force and unchanged; or

  2. (2)

    to the termination or withdrawal of such instructions, provided that any financial instruments which had previously been acquired pursuant to the instructions are not disposed of at the same time as the instructions terminate or are withdrawn.

Obligations under this section do apply in relation to a personal transaction, or the commencement of successive personal transactions, that are carried out on behalf of the same person if those instructions are changed or if new instructions are issued.

COBS 11.7A Personal account dealing relating to MiFID, equivalent third country or optional exemption business

Application

03/01/2018R

This chapter applies to a firm in relation to its MiFID, equivalent third country or optional exemption business.

23/10/2025R
  1. (1)

     [deleted]

  2. (2)

     [deleted]

  3. (3)

     The requirements in COBS 11.7A.5R do not apply in respect of the following personal transactions:

    1. (a)

       personal transactions effected under a discretionary portfolio management service where there is no prior communication in connection with the transaction between the portfolio manager and the relevant person or other person for whose account the transaction is executed;

    2. (b)

       personal transactions in units or shares, in UCITS or AIFs that are subject to supervision under the law of the UK which requires an equivalent level of risk spreading in their assets, where the relevant person and any other person for whose account the transactions are effected are not involved in the management of that undertaking.

03/01/2018R

A firm that conducts designated investment business must establish appropriate rules governing personal transactions undertaking by managers, employees and tied agents.

[Note: article 16(2) of MiFID]

Requirements relating to personal transactions

23/10/2025R

(1) A firm must establish, implement and maintain adequate arrangements aimed at preventing the activities set out in paragraphs (2) to (4) in respect of any of its relevant persons who are involved in activities that may give rise to a conflict of interest, or who have access to inside information or to other confidential information relating to clients or transactions with, or for, clients by virtue of an activity carried out by them on behalf of the firm.

(2) A firm must ensure that relevant persons do not enter into a personal transaction which meets at least one of the following criteria:

  1. (a) that person is prohibited from entering into it under the Market Abuse Regulation;
  2. (b) it involves the misuse or improper disclosure of confidential information;
  3. (c) it conflicts or is likely to conflict with an obligation of the firm under UK law on markets in financial instruments.

(3) A firm must ensure that relevant persons do not advise or recommend, other than in the proper course of employment or contract for services, any other person to enter into a transaction in financial instruments which, if it were a personal transaction of the relevant person, would be covered by COBS 11.3.5AR, COBS 11.7A.5R(2) or COBS 12.2.21R(1)(a) or (b);

(4) Subject to Article 10 (1) of the Market Abuse Regulation, a firm must ensure that relevant persons do not disclose, other than in the normal course of their employment or contract for services, any information or opinion to any other person where the relevant person knows, or reasonably ought to know, that as a result of that disclosure that other person will or would be likely to take either of the following steps:

  1. (a) to enter into a transaction in financial instruments which, if it were a personal transaction of the relevant person, would be covered by COBS 11.3.5AR, COBS 11.7A.5R(2) or COBS 12.2.21R(1)(a) or  (b);
  2. (b) to advise or procure another person to enter into such a transaction.

(5) Firms must design the arrangements required under (1) in such a way to ensure that:

  1. (a) each relevant person covered by this rule is aware of the restrictions on personal transactions, and of the measures established by the firm in connection with personal transactions and disclosure under this rule;
  2. (b) the firm is informed promptly of any personal transaction entered into by a relevant person, either by notification of that transaction or by other procedures enabling the firm to identify such transactions;
  3. (c) a record is kept of the personal transaction notified to the firm or identified by it, including any authorisation or prohibition in connection with such a transaction.

(5A) In the case of outsourcing arrangements, the firm must ensure that the third party to which the activity is outsourced maintains a record of personal transactions entered into by any relevant person and provides that information to the firm promptly on request.

(6) [deleted]

23/10/2025R
  1. (1)

     Where successive personal transactions are carried out on behalf of a person in accordance with prior instructions given by that person, the obligations under this section do not apply:

    1. (a)

       separately to each successive transaction if those instructions remain in force and unchanged; or

    2. (b)

       to the termination or withdrawal of such instructions, provided that any financial instruments which had previously been acquired pursuant to the instructions are nor disposed of at the same time as the instructions terminate or are withdrawn.

  2. (2)

     Obligations under this section do apply in relation to a personal transaction, or the commencement of successive personal transactions, that are carried out on behalf of the same person if those instructions are changed or if new instructions are issued.

COBS 11.8 Recording telephone conversations and electronic communications [deleted]

03/01/2018
 

COBS 11 Annex 1UK Regulatory Technical Standard 28 (RTS 28) [deleted]

01/12/2021UK