PDCOB 9.3 Requirements for the arrangement

Before a third-party dashboard access provider is able to offer a firm’s pensions dashboard platform to a customer, the firm must ensure that there is an enforceable written agreement in place between the firm and the third-party dashboard access provider that:

1. (1)

   allows the firm reasonable access to the third-party dashboard access provider’s operations as necessary to allow the firm to carry out proper monitoring;

2. (2)

   requires the third-party dashboard access provider to represent and warrant that it will not:

   1. (a)

      modify, edit or alter the pensions dashboard platform;

   2. (b)

      charge or attempt to charge a customer for any services connected to the firm’s pensions dashboard platform; or

   3. (c)

      promote the firm’s pensions dashboard platform in a way that may breach any protections within the FCA’s regulatory framework or the general law;

3. (3)

   requires the third-party dashboard access provider to take all reasonable steps to remedy a breach of the requirements in (2);

4. (4)

   requires the third-party dashboard access provider to indemnify the firm (or, where applicable, a successor) against all losses suffered by the firm (or, where applicable, a successor) arising out of, or in connection with, a breach by the third-party dashboard access provider of any of the requirements set out in (2); and

5. (5)

   permits the firm to terminate the third-party dashboard access provider’s access to the pensions dashboard platform immediately where the third-party dashboard access provider has breached, or has attempted to breach, one of the requirements in (2).