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COBS 4.7 Direct offer financial promotions

19/01/2026R

This section (other than COBS 4.7.-1AR) does not apply in relation to a communication:

  1. (1)

     to the extent that it is an excluded communication;

  2. (2)

     to the extent that it is an advertisement to which MAR 5-A.5 or PRM 12 applies;

  3. (3)

     if it is image advertising;

  4. (4)

     to the extent that it relates to a deposit that is not a cash deposit ISA, cash-only lifetime ISA or cash deposit CTF;

  5. (5)

     to the extent that it relates to a pure protection contract that is a long-term care insurance contract.

Application

23/10/2025G
  1. (1)

    COBS 4.7.-1AR to COBS 4.7.1R contain provisions on the communication of direct offer financial promotions.

  2. (2)

     In broad terms:

    1. (a)

      COBS 4.7.-1AR is relevant to a firm communicating a direct offer financial promotion in relation to its MiFID, equivalent third country or optional exemption business;

    2. (b)

      COBS 4.7.1R is relevant to a firm communicating a direct offer financial promotion that does not relate to its MiFID, equivalent third country or optional exemption business; and

    3. (c)

       the application of the other operative provisions in this section is not affected by reference to MiFID, equivalent third country or optional exemption business.

  3. (3)

     However, a MiFID investment firm, third country investment firm or MiFID optional exemption firm which is subject to the requirements in COBS 4.7.-1AR may be subject to the rule in COBS 4.7.1R to the extent that it communicates a direct offer financial promotion:

    1. (a)

       which is not a marketing communication; or

    2. (b)

       which does not relate to its MiFID, equivalent third country or optional exemption business.

Direct offer financial promotions relating to MiFID, equivalent third country or optional exemption business

23/10/2025R
  1. (1) This rule applies in relation to a marketing communication that relates to a firm's MiFID, equivalent third country or optional exemption business:
    1. (a) that contains:
      1. (i) an offer to enter into an agreement in relation to a financial instrument, investment service or ancillary service with any person who responds to the communication; or
      2. (ii) an invitation to any person who responds to the communication to make an offer to enter into an agreement in relation to a financial instrument, investment service or ancillary service; and
    2. (b) which specifies the manner of response or includes a form by which any response may be made.
  2. (2) A firm must ensure that a marketing communication of the type in (1) includes such of the information referred to in the rules on information disclosure (COBS 6.1ZA and COBS 14.3A) as is relevant to that offer or invitation.
  • (3) This rule does not require the information in (2) to be included in the marketing communication if, in order to respond to an offer or invitation contained in it, the client must refer to another document or documents, which, alone or in combination, contain that information.

     

Other direct offer financial promotions

23/10/2025R
  1. (1)

     Subject to (3), a firm must ensure that a direct offer financial promotion that is addressed to, or disseminated in such a way that it is likely to be received by, a retail client contains:

    1. (a)

       the information referred to in the rules on information disclosure (COBS 6.1.4 R, COBS 6.1.6 R, COBS 6.1.7 R, COBS 6.1.9 R, COBS 14.3.2 R, COBS 14.3.3 R, COBS 14.3.4 R and COBS 14.3.5 R) as is relevant to that offer or invitation; and

    2. (b)

       additional appropriate information about the relevant business and relevant investments so that the client is reasonably able to understand the nature and risks of the relevant business and relevant investments and consequently to take investment decisions on an informed basis.

  2. (2)

     This rule does not require the information in (1) to be included in a direct offer financial promotion if, in order to respond to an offer or invitation contained in it, the retail client must refer to another document or documents, which, alone or in combination, contain that information.

  3. (3)

     This rule does not apply in relation to a marketing communication that relates to a firm's MiFID, equivalent third country or optional exemption business

  4. (4)

     [deleted]

  5. (5)

     [deleted]

Guidance

03/01/2018G

Although COBS 4.7.1R (1)(b) does not apply in relation to MiFID, equivalent third country or optional exemption business, similar requirements may apply under COBS 2.2A.

01/12/2016G
  1. (1)

    BCOBS 2A contains rules and guidance about the inclusion of a summary box in a direct offer financial promotion relating to a cash deposit ISA or cash deposit CTF provided by a firm other than a credit union.

  2. (2)

    Where BCOBS 2A applies, COBS 4.7.1R(1)(b) does not require a firm to include information outside a summary box in a direct offer financial promotion to the extent that this would simply repeat information included in a summary box in the same financial promotion.

06/04/2026G
  1. (1)

    COBS 4.7.1R (2) allows a firm to communicate a direct offer financial promotion that does not contain all the information required by COBS 4.7.1R (1), if the firm can demonstrate that the client has referred to the required information before the client makes or accepts an offer in response to the direct offer financial promotion.

  2. (2)

     A firm communicating or approving a direct offer financial promotion may also be subject to:

    1. (a)

       the rules on providing product information in COBS 14.2, including the exceptions in COBS 14.2.5R to 14.2.9R; and

    2. (b)

       the requirement in DISC to provide a product summary.

06/04/2026G

In order to enable a client to make an informed assessment of a relevant investment or relevant business, a firm may wish to include in a direct offer financial promotion:

  1. (1)

     a summary of the taxation of any investment to which it relates and the taxation consequences for the average member of the group to whom it is directed or by whom it is likely to be received;

  2. (2)

     a statement that the recipient should seek a personal recommendation if he has any doubt about the suitability of the investments or services being promoted; and

  3. (3)

     (in relation to a promotion for a non-CCI packaged product that is not a financial instrument) a key features illustration, in which a generic projection may generally be used.

06/04/2026G

COBS 4.13.2 R (Marketing communications relating to UCITS schemes) and COBS 4.13.3 R (Marketing communications relating to feeder UCITS) contain additional disclosure requirements for firms in relation to marketing communications that concern particular investment strategies of a UCITS scheme

Warrants and derivatives

06/04/2026R
  1. (1) A firm must not communicate or approve a direct offer financial promotion:

    1. (a) relating to a warrant or derivative;
    2. (b) to or for communication to a retail client; and
    3. (c) where the firm will not itself be required to comply with the rules on appropriateness (see COBS 10 and 10A);

    unless the firm has adequate evidence that the condition in (2) is satisfied.

  2. (2) The condition is that the person who will arrange or deal in relation to the derivative or warrant will comply with the rules on appropriateness or equivalent requirements for any application or order that the person is aware, or ought reasonably to be aware, is in response to the direct offer financial promotion.
  3. (3) Paragraph (1) does not apply if:
    1. (a) the firm has provided the retail client with a personal recommendation or ready-made suggestion in relation to the warrant or derivative to be promoted; or
    2. (b) the retail client has confirmed before the promotion is made that they have received a personal recommendation or ready-made suggestion from another firm in relation to the warrant or derivative to be promoted.
01/08/2019G

Firms are reminded of their obligations in relation to the marketing, distribution and sale of restricted speculative investments in COBS 22.5.

08/10/2025G

Firms are reminded of the prohibitions in relation to the marketing, distribution and sale of cryptoasset derivatives and non-UK RIE cryptoasset exchange traded notes in COBS 22.6.