Where the regulated mortgage contract is for a business purpose or is with a high net worth mortgage customer, a firm may as an alternative to MCOB 13.4.1 R(1) provide the following information in a durable medium instead of the MoneyHelper information sheet “Problems paying your mortgage”:
- (1)
details of the consequences if the payment shortfall is not cleared;
- (2)
a description of the options available to the customer for clearing the payment shortfall; and
- (3)
(in the case only of loans for a business purpose) details of sources of fee-free advice for business customers.
