If a respondent receives a complaint which is outside the time limits for referral to the Financial Ombudsman Service (see DISP 2.8) it may reject the complaint without considering the merits, but must explain this to the complainant in a final response in accordance with DISP 1.6.2 R or DISP 1.6.2AR.
You are viewing DISP 1.8 Complaints time barring rule as of . DISP 1.8 Complaints time barring rule was last updated on 13/01/2018.
DISP 1.8 Complaints time barring rule
13/01/2018R