PROD 8 Product governance: additional provisions for products available for targeted support recipients

Where a firm manufactures a product that:

1. (1) it will use as part of its own ready-made suggestion; or
2. (2) will be available for other firms that provide targeted support services to recommend as part of a ready-made suggestion,

it should ensure its arrangements under PRIN 2A, PROD 3 or PROD 4 appropriately take account of that purpose, including in relation to the product approval process, target market requirements, product testing, distribution arrangements and the monitoring and review of the product. 

The arrangements that a product manufacturer has in place to provide, or make available, information to distributors should, where the product is part of a ready-made suggestion of that distributor, ensure the information includes at least adequate detail of: 

1. (1) any significant adaptation to the product; and
2. (2) any mitigating action taken by the manufacturer in relation to the product and the circumstances that led to the action being taken.  

Where a manufacturer is contacted by a distributor that is a targeted support service provider, the manufacturer should:

1. (1) respond promptly; and
2. (2) provide appropriate support and information given the nature of any query.